Insurance
UHY & Co is a market leader in insurance loss adjustment in Mauritius. We work with all major insurers and offer a one-stop shop in the expeditious handling and assessment of insurance claims, irrespective of their size, nature and complexity.
Our specialist loss adjustment services extend to all business and other sectors and cover:
- Property losses, including major and complex material catastrophes
- Business Interruption
- Engineering losses
- Liability claims
- Miscellaneous losses.
We ensure that the claims assessment process is carried out in a transparent manner and in fairness to all stakeholders, while being alert to the possibility of fraud. We also act as expert witnesses in Court cases in the event of disputed claims involving litigation.
Our claims handling and assessment procedures include:
- visits to the site of loss immediately after being notified of a claim by insurers;
- ensuring that adequate measures are in place to secure the site;
- advising on appropriate measures to mitigate losses for the benefit of all parties;
- carrying out a preliminary survey of the loss immediately on attendance and recording the situation at the site with digital cameras, camcorders etc.
- reviewing recordings from security cameras and reports from emergency services and/or security contractors;
- recommending measures and agreeing time lines for the resumption of business;
- involving specialists, such as quantity surveyors, if appropriate;
- supporting policyholders through the claims and restoration process;
- advising insurers and policyholders on the most appropriate repair or replacement technique;
- coordinating with the insured to ensure that claims are submitted promptly and are properly presented;
- confirming that the information in the claim is valid, complete and recorded appropriately;
- interviewing the policyholder making the claim to discuss valuation and validation of the claim;
- inspecting documentation to verify that the loss or damage is covered sufficiently by the terms of the insurance policy;
- investigating suspicious claims by inspecting claimants’ records to verify the existence and value of goods being claimed for;
- writing clear and concise reports, including recommendations for settlement;
- advising insurers and insureds on security and other precautions to reduce the risk of further losses in the future;
- sometimes acting on behalf of individuals or businesses to present their claim on their behalf;
- providing evidence in court.
UHY & Co is a market leader in insurance loss adjustment in Mauritius.